Digital Training with CyberNavigator

Helping patrons build essential digital skills

Today, “digital readiness” is defined as having both the access to digital tools and online resources, and the skills needed to use those tools. CyberNavigators help Library patrons become digitally ready through FREE one-on-one help sessions and small group classes. With CyberNavigator assistance, patrons can learn to create resumes and fill out online job applications. They can set up their personal email accounts, learn the basics of cyber-security, and find out how to access other online resources, such as educational programs and health information.

Support from the Chicago Public Library Foundation and its donors ensures that the CyberNavigator program will continue to help Chicagoans develop digital skills.

119,000

sessions provided in 2016

2000+

Digital Learn users

1,222

hours per week of CN assistance citywide

1,000

patrons found jobs in 2016