We’re looking for individuals with digital skills who are passionate about helping their local community.
![](https://cplfoundation.org/wp-content/uploads/2017/12/CyberNav_HWLC_JordanBalderas2017-350x200-1.jpg)
![](https://cplfoundation.org/wp-content/uploads/2017/12/AlbanyPark_Dec2014-11-350x200-1.jpg)
CyberNavigators are tech tutors who assist the public in using the Library’s computers, databases, online catalog, software, and other technology. CyberNavigators respond to requests for computer assistance, provide one-on-one tutoring sessions and teach classes on subjects such as Introduction to Computers and Internet.
CyberNavigators require a high level of teamwork, responsibility and customer focus as well as the ability to interact with youth, adults, and the general public in an appropriate manner.
MINIMUM REQUIREMENTS
- College student or graduate
- Familiarity with basic functions of software, email, and internet
- Commitment and ability to learn and use basics of automated library systems
TASKS AND DUTIES
- Responds to patron inquiries; Assists and trains patrons in computer related tasks
- Conducts one-on-one tutoring with patrons to help build digital skills
- Instructs classes on a variety of technology related subjects
- Updates class and tutoring materials as needed
- Operates a variety of equipment including desktop and laptop computers, printers, copiers
- Performs basic technical maintenance when needed
- Contributes to daily record and statistics keeping
- Resolves less complex technical problems immediately; Refers more complex reference and technology issues to senior level library staff
BRANCH OPENINGS:
- Avalon (8148 S. Stony Island)
- Beverly (1962 W. 95th St.)
- Chicago Bee (3647 S. State St.)
- Chicago Lawn (6120 S. Kedzie) – Spanish speaker required
- Douglass (3353 W. 13th St.)
- Greater Grand Crossing (1000 E. 73rd St.)
- Humboldt Park (1605 N. Troy) – Spanish speaker required
- Jefferson Park (5363 W. Lawrence)
- Kelly (6151 S. Normal Blvd.)
- South Chicago (9055 S. Houston)
- Uptown (929 W. Buena)
- West Chicago (4856 W. Chicago Ave.)
- Woodson (9525 S. Halsted)
Interested applicants should contact Lisa Carroll at lcarroll@advancedresources.com. Please include a resume and a brief personal statement, no more than 500 words.