Usually, patrons tried looking for jobs on their own, going from one company to the next, resume in hand only to receive the same response. Please apply online. For people with limited access and experience with computers, hearing these words meant their path to employment became more challenging. So, they head to the Library for help.
“One patron recently turned on the computer, logged into his account, and completed a short email. The look of triumph and the proud smile on his face was priceless.” For CyberNavigator Jill, it’s more than teaching tech. It’s helping patrons realize they, too, have a place in today’s digital world.
Looking to use your computer and language skills to help your community?
Age is just a number! Chicago Public Library believes that age is not a barrier to learning and thriving in the 21st century.
Do you have excellent computer and customer service skills? Consider a part-time position as a CyberNavigator computer tutor at Chicago Public Library branch locations.
Learn about leaving a legacy with Chicago Public Library, like former Librarian and friend of the Foundation, Bill Provis.
CPL patron Creighton Morris shares how the Digital Learn platform and one of CPL’s CyberNavigators helped him find a new job. Read his story here.
The lack of digital readiness is a big problem. The Chicago Public Library has taken steps to address that. Now it’s time for the next phase.
In Shelley Stern Grach’s latest Civic Chat, Shelley talks with Bianca about the Cyber Navigator program and all the work Chicago Public Library is doing to narrow the digital divide.